Refund Policy

1. ELIGIBILITY FOR REFUNDS

We want you to be completely satisfied with your purchase. You may request a full refund within 7 days of your initial purchase of any paid plan (Pro or Creator).

Exceptions to refund eligibility include:

• No refunds will be issued if you have successfully uploaded, shared, or fetched shared resources using the subscription features.
• No refunds will be issued if your account is suspended or terminated due to a violation of our Terms of Service or Content Policy.
• No refunds are provided for renewals or subsequent months of service.

2. HOW TO REQUEST A REFUND

To request a refund, email our support team at billing@example.com with:

• Your registered email address.
• Your Razorpay payment/order ID.
• A brief reason for the refund request (this helps us improve LANpad!).

3. PROCESSING TIME

Once approved, refunds are processed back to the original payment method within 5–7 business days, depending on your bank or payment provider.